Privacy Policy
Corangamite Shire Council is committed to fulfilling our obligations under the Privacy and Data Protection Act 2014 (Act) to protect your right to privacy when using this website and providing us with personal information. In particular, we will comply with the Information Privacy Principles contained in the Act.
This Privacy Statement sets out how we generally collect and manage personal information via this website, and the steps we take to protect it.
Please read this Privacy Statement carefully before using this website. By using this website or any facilities or services made available on or through this website, you acknowledge that you have read, understood and agree to be bound by this Privacy Statement and that you consent to the collection and use by us of your personal information according to the terms below.
The software platform this website runs on and associated technology operations are provided by Bang the Table Pty Ltd. Click this link for the Privacy Policy governing their service.
Collection of personal or other information
Some functions on our site may require or ask you to provide information and personally identify you for the purposes of interacting with our site. This may include surveys, requests for information or action, or to pay a bill. When using bill payment options we do not store any of your credit card details.
We may also collect aggregate information which tells us about visitors to this website, but not the identity of those visitors. For example, we may collect information about the dates, times and durations of visits and which pages of this website are most commonly visited. The purpose of collecting this aggregate information is to help us administer and improve the website. That aggregate information does not contain any personal information and you cannot be identified from it.
Information you provide
When using this website, you will usually provide your personal information directly to us, for a specific purpose. For example, when you make an enquiry about our services through this website, we collect your contact details so we can provide you with the information or advice you requested. Personal information is usually your name, address and contact information.
Profile Information
We collect information from you when you register to use this site. This includes your email address and additional demographic information as provided by you on the registration form.
Please note that you are able to browse any publicly accessible sections of this website completely anonymously without signing up.
Engagement Information
The content you create as part of your interactions with this website. These can include responses to surveys, comments on discussion forums, or any of the other engagement opportunities available here.
How we use and disclose the information we collect
We use and disclose personal information primarily for the purpose for which it was collected. As most of our information is collected from you directly, you will normally be aware of the purpose of the collection and when and for what purpose your information may be used or disclosed.
If you do not provide personal information to us when we request it, we may not be able to provide you with access to our services or a response to your enquiry.
We collect this information in order to:
- analyse and interpret it to help meet our objectives and obligations;
- communicate information to you about engagement opportunities, events and other initiatives; and
- respond to enquiries and otherwise engage with stakeholders.
Use and disclosure of the information for a secondary purpose
We may sometimes use or disclose the personal information we collect for a secondary purpose, which is for a purpose other than the purpose that was originally intended and advised to you. We will only do this where:
- the secondary purpose is related to the primary purpose for which we collected your personal information and you would reasonably expect us to use or disclose it in such a way
- we are permitted or required by law, or it is in the interests of public safety, to do so.
Otherwise, we will not disclose personal information we collect about you to any third parties without your prior consent. We will never sell any personal information we collect about you.
Cookies
Like many websites, this website may use cookies, or similar mechanisms, to improve our understanding of website traffic. Information collected through the use of cookies on this website does not contain any personal information and you cannot be identified from it.
Access and correction
Subject to some exceptions that are set out in the Information Privacy Principles, you may access any personal information we have about you. To do so, please contact the Privacy Officer on 5593 7100 or email shire@corangamite.vic.gov.au
If you believe that your personal information is inaccurate, incomplete or out of date, you may write to us and request that we correct the information. Your request will be dealt with in accordance with the Act. If your request is refused, you may ask us to store a statement that the information is inaccurate, incomplete or outdated with your personal information.
Security
While no online service is completely secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take all reasonable measures to do so.
External links
Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.
Complaints
You can send a written complaint directly to us about a breach, or perceived breach, of privacy in the first instance.
Alternatively, complaints can be directed to the Commissioner for Privacy and Data Protection.
The Commissioner for Privacy and Data Protection can be contacted as follows:
Address: Commissioner for Privacy and Data Protection, PO Box 24014, MELBOURNE VIC 3001
Telephone: 1300 666 444
Email: privacy@cpdp.vic.gov.au
More information about our privacy obligations can be found in our Information Privacy Policy